Buyer tools · Video inspection
Inspect your order without the flight.
Book a live video session with our QC and engineering team — a factory walk-through, a check on your own order, a pre-shipment inspection or a sample review — at a time that works in your time zone.
- Zoom · Teams · Meet · WhatsApp · WeChat
- Shown in your local time
- Hosted by QC & engineers, not sales
01 — Live booking
Pick a session, we'll open the floor.
Real factory hours in Foshan, converted to your time zone. Choose a time and we hold it while the team confirms.
Loading live factory availability…
02 — Pre-shipment QC
What a video inspection covers.
Every pre-shipment session follows the same checklist our QC team signs before a crate is closed. You watch each check live and can ask for any unit.
| Check | Acceptance | How we show it on camera | |
|---|---|---|---|
| 01 | Overall width & height | ± 1 mm vs shop drawing | Steel tape on camera, read aloud and logged per unit |
| 02 | Diagonals | ≤ 2 mm difference | Both diagonals measured to confirm the frame is square |
| 03 | Powder-coating thickness | ≥ 60 μm | Coating gauge on visible faces, readings held to camera |
| 04 | Gasket continuity | Continuous, corners closed | Close-up along sash and frame, corners checked by hand |
| 05 | Hardware operation | Smooth, all locking points engage | Open, tilt, slide and lock cycles on random units |
| 06 | Water test | No water past the inner seal | Spray-rack demonstration on a finished unit |
| 07 | Labels & crate marks | Match drawing no., PO and ISPM-15 stamp | Unit labels, crate stencils and loading shown |
01Overall width & height
± 1 mm vs shop drawing
Steel tape on camera, read aloud and logged per unit
02Diagonals
≤ 2 mm difference
Both diagonals measured to confirm the frame is square
03Powder-coating thickness
≥ 60 μm
Coating gauge on visible faces, readings held to camera
04Gasket continuity
Continuous, corners closed
Close-up along sash and frame, corners checked by hand
05Hardware operation
Smooth, all locking points engage
Open, tilt, slide and lock cycles on random units
06Water test
No water past the inner seal
Spray-rack demonstration on a finished unit
07Labels & crate marks
Match drawing no., PO and ISPM-15 stamp
Unit labels, crate stencils and loading shown
Acceptance values are ARCVIEW's standard factory limits and indicative only — your contract specification or inspector's checklist takes precedence.
- of units water-spray tested before crating
- 100%
- working hours to confirm your booking
- 4 h
- days of live availability
- 21
- session languages, incl. Arabic & Chinese
- 5
03 — FAQ
Video inspections, answered.
Next step
Buyer tools- Landed cost & container plannerFactory price to site: freight, insurance, duty, VAT, port fees and delivery — plus a 3D plan of how the crates fit into containers.Importers · Distributors · ≈ 2 min
- Unit passport & after-salesEvery unit carries a QR code. Scan it for its test record, warranty, manuals and spare parts — or to report a problem.Owners · Installers · Scan & go
- Window schedule → instant quoteUpload your Excel, PDF or a photo of the schedule. We read every line, match it to the right system and price it item by item.Importers · Contractors · ≈ 1 min
Request a quote
Send us your drawings. Get a factory price in 48 hours.
Tell us about your project and an export manager will reply with system recommendations, an itemised quotation and lead time — free, with no obligation.
- Reply within 24 hMonday–Saturday, in English, Spanish, French or Arabic.
- Itemised quote in 48 hPer-unit pricing, glass & hardware specs, window schedule.
- Prefer WhatsApp?Message us with your drawings — we read PDFs and DWGs.